Shipping Policy

Thank you for shopping with Elyssian LLC. Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers worldwide, ensuring we provide the highest levels of responsiveness to you at all times.

1. Processing Time

All orders are processed within 1–3 business days. Processing includes checking, packing, and sending your orders to the manufacturer for dispatch. You will receive a notification email once your order has shipped.

2. Shipping Times

Because we work with global suppliers to bring you the best deals, our shipping times are a bit longer than traditional retail.

• Estimated Delivery: Usually 7–15 business days after processing.

• Remote Areas: Some international locations may take up to 20–30 business days.

Note: These timeframes are estimates. Factors such as holiday seasons, customs delays, or high demand may impact delivery speed.

3. Tracking Information

Once your order has been handed over to the carrier, we will provide you with a tracking number via email. Please allow 3–5 days for the tracking information to update in the carrier's system.

4. Multiple Shipments

To ensure you get your items as quickly as possible, orders containing multiple products may be shipped separately. Since we source from different suppliers, your items may arrive in different packages at slightly different times.

5. Customs, Duties, and Taxes

Elyssian is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect address.

7. Lost/Stolen Packages

Elyssian LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.